April Cornell Reviews

I bought some clothes from this company and they had to be sent back because of a musty smell. Their clothes are not what I expected because they don't fit properly and some of them don't look even at all like the pictures of the models wearing them. I was very disappointed and sent back 2 dresses, a top and a skirt on April 16, 2023. I had to pay for the shipping as well. To this date, I still haven't heard back from them. I email them and call them. When I call, all I ever get is a voice mail and of course, I leave a voice mail and don't get any call backs. I am owed over $300.00 and would like my money back.

I bought some clothes from this company and they had to be sent back because of a musty smell. Their clothes are not what I expected because they don't fit properly and some of them don't look even at all like the pictures of the models wearing them. I was very disappointed and sent back 2 dresses, a top and a skirt on April 16, 2023. I had to pay for the shipping as well. To this date, I still haven't heard back from them. I email them and call them. When I call, all I ever get is a voice mail and of course, I leave a voice mail and don't get any call backs. I am owed over $300.00 and would like my money back.

This is an update of the review below. I got an email from AC's customer service, saying that the company is unable to hold an order, ie, deliver it a little later. If that's indeed the case, why did AC not notify me? Why did AC ship (part of) my order, knowing I'd be away when it arrived?

This is an update of the review below. I got an email from AC's customer service, saying that the company is unable to hold an order, ie, deliver it a little later. If that's indeed the case, why did AC not notify me? Why did AC ship (part of) my order, knowing I'd be away when it arrived?

I have bought from April Cornell many times and I find that they have been reliable throughout. Agreed that the sizing may be generous and that they could refresh their styles to be a tad more modern for the price. They tend to use quite a bit of "chemistry" in their fabrics that smell bad and are bad for people and the environment. I would give them 0 stars for not disclosing treatments for wrinkle free clothing. I react to that so yes, I have to return such items at my own cost. BUT, I have been successful at reaching their customer service and discussing this factor.

I have bought from April Cornell many times and I find that they have been reliable throughout. Agreed that the sizing may be generous and that they could refresh their styles to be a tad more modern for the price. They tend to use quite a bit of "chemistry" in their fabrics that smell bad and are bad for people and the environment. I would give them 0 stars for not disclosing treatments for wrinkle free clothing. I react to that so yes, I have to return such items at my own cost. BUT, I have been successful at reaching their customer service and discussing this factor.

yesterday after read here about April Cornell , I was going to cancel my order of 3 dresses for my granddaughter. Well I just got my delivery this evening order was place 02/21/23 and today is 02/23/23. These dresses is very cute , I love the fabric and it is stand size 7-8 . I will continuing with them and I will try a dress for my self. Thank you April Cornell

yesterday after read here about April Cornell , I was going to cancel my order of 3 dresses for my granddaughter. Well I just got my delivery this evening order was place 02/21/23 and today is 02/23/23. These dresses is very cute , I love the fabric and it is stand size 7-8 . I will continuing with them and I will try a dress for my self. Thank you April Cornell

THIS IS A TERRIBLE COMPANY. There are too many things to list to verify this but one big problem is their horrible customer service and another, their crazy sizing issues. You order your normal size and (as happened with me) it can fit a full 3 sizes bigger!!!! This is the case with every piece of their clothing. Then you have to pay a fortune to return the items AT YOUR OWN EXPENSE, as they never refund any shipping costs either way. If they owe you a refund, beware, as they take their sweet time.

THIS IS A TERRIBLE COMPANY. There are too many things to list to verify this but one big problem is their horrible customer service and another, their crazy sizing issues. You order your normal size and (as happened with me) it can fit a full 3 sizes bigger!!!! This is the case with every piece of their clothing. Then you have to pay a fortune to return the items AT YOUR OWN EXPENSE, as they never refund any shipping costs either way. If they owe you a refund, beware, as they take their sweet time.

I ordered what looked like a lovely holiday vest. After three weeks, I finally received notice that the item is no longer available. My money was refunded without issue. So, while I was disappointed to not receive the item, and while it took 3 weeks for the company to figure it out, they did the right thing without any work from me. My one previous order came without a hitch. I'll give them another try.

I ordered what looked like a lovely holiday vest. After three weeks, I finally received notice that the item is no longer available. My money was refunded without issue. So, while I was disappointed to not receive the item, and while it took 3 weeks for the company to figure it out, they did the right thing without any work from me. My one previous order came without a hitch. I'll give them another try.

Customer service phone number is not answered. You are told to leave a message and they will get back to you in 2-4 days! I’ve left messages, sent emails but nobody ever responds. Best not to order anything from them because the risk is too high.

Customer service phone number is not answered. You are told to leave a message and they will get back to you in 2-4 days! I’ve left messages, sent emails but nobody ever responds. Best not to order anything from them because the risk is too high.

There is no customer service. Calls are not returned. Days to respond to email. Unacceptable delays in getting refunds. Worst retail experience in my life. Clothes are cheaply made in India.